METRO CENTERS FOR COMMUNITY ADVOCACY
POSITION: Bilingual Hispanic Advocate
ACCOUNTABILITY: Program Director
HOURS: FULL TIME – 35 hours/week (may vary)
SUPERVISORY RESPONSIBILITIES: None
All Metro employees are expected to work as a team to accomplish whichever tasks are necessary to meet the needs of the survivors we serve. Metro uses a Trauma Informed Care/Empowerment Model of advocacy and counseling and expects all employees to serve as role models for the survivors and their children. This means treating all members of the program/shelter (survivors, volunteers, other employees and supervisors) with respect and compassion.
We are a multi-racial, multi-ethnic program and shelter, which means that we have clients from a variety of backgrounds (i.e., different cultures, classes, races and sexual orientation) living closely together. It is important to be respectful of those differences. Racist, homophobic, and culturally insensitive comments will not be tolerated at this shelter/ program. By agreeing to employment at Metro, you are agreeing to this policy.
To advocate on behalf of survivors of domestic violence and/ or sexual assault and their children. To obtain the appropriate legal services and community resources that will aid in their safety. To help survivors deal with the effects of domestic violence perpetrated on them. To provide information to the community about domestic violence and sexual assault and ways in which the community can respond more effectively to survivor needs.
1. Provide clinical services (individual and group) to survivors of domestic violence, sexual assault, and human trafficking.
2. Caseload will consist of primarily Spanish speaking clients, but other clients may be assigned as needed
3. Assist survivors with immigration and victim assistance (legal referrals, court accompaniment, assist with filing Temporary Restraining Orders, etc.)
4. Document services in a timely manner
5. Responsible for assisting with Spanish speaking crisis calls
6. Advocate for the safety and security of the survivor.
7. Provide intake and referral services to assess the needs of survivors.
8. Develop a counseling plan with survivors utilizing program and community resources to help survivors meet their needs.
9. Advocate for the survivors individually and as a group using systems intervention to obtain needed community services.
10. Assist with in-house training, volunteer training and training in the community as requested.
11. Provide weekly group educational, counseling sessions, keeping detailed, separate notes on all attendees as needed.
12. Actively participate in gathering statistical data per grantor requirements.
13. Actively participate in the Louisiana Coalition Against Domestic Violence and the Louisiana Foundation Against Sexual Assault.
● Explore and develop community resources for survivors of domestic violence and sexual assault.
● Establish rapport with survivors and talk with them to assess their emotional and practical needs. Develop a plan of action including follow up counseling if appropriate.
● Advocate for survivors in a variety of systems including written and verbal presentations of survivors’ needs, background, or emotional state.
● Distinguish persons who are appropriate for our services from those who are not.
● Make appropriate referrals for survivors who may or may not be appropriate for our services by calling the necessary agency for assistance.
● Complete all case records accurately at the time of intake and enter into Empower DB.
● Provide follow up with all survivors.
● Close out case files per agency guidelines.
● Maintain statistics for all survivors served each month.
● Complete reports as requested by the Executive Director, Program Director, and Grants Manager.
● Meet all deadlines for submitting statistics, time sheets and time/effort reports.
● Submit all requests for sick time and vacation time in Delta Employee Portal in a timely manner.
● Clock in and Clock out each workday on Delta Time Clock.
● Maintain Google Calendar current with appointments and openings
● Abide by grantor policies and regulations.
● Abide by Metro policies and procedures.
● Maintain sensitivity to all LGBTQ and multicultural, multi-racial, and language/customs.
● Perform any other duties as assigned by the Executive Director and Program Director.
● BSW; MSW; or related degree
● Fluent in Spanish is required
● Ability to work flexible hours.
● Automobile liability coverage, valid driver’s license.
● Agreement to abide by the standards and the ethical practices required by our funding sources.
● Good communication skills in English and Spanish
● Experience in working with diverse problem populations
● Ability to maintain confidentiality of our survivors/location/information
Interested applicants should email a resume and cover letter to firstname.lastname@example.org.