JOB TITLE: Director of Development
FLSA STATUS: Exempt, Full-time
DEPARTMENT: Resource Development
MANAGES: Development Team
REPORTS TO: Chief Executive Officer
SALARY RANGE: $55,000 – $65,000
MISSION The mission of Big Brothers Big Sisters of Acadiana is to create and support one-to-one mentoring relationships that ignite the power and promise of youth.
Each employee at Big Brothers Big Sisters of Acadiana helps to extend the mission of the agency in particular ways as outlined in the position description. The essential functions of the position include, but are not limited to, the following:
Reporting to the CEO, the Director of Development serves as a key leadership team member and is responsible for the direction and oversight of Big Brothers Big Sisters of Acadiana’s resource development efforts. The Director of Development creates, leads, and implements a diversified, integrated fundraising strategy and plan that includes, but is not limited to, individual gifts, major and planned giving, corporate, grant/foundation giving, government funding, solicitation campaigns (i.e. SOLA Giving Day), special events, and donor stewardship. The Director of Development will combine a hands-on fundraising role with specific responsibilities and maintain the strategic direction of the development department.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Provide strong vision, leadership, strategic planning, direction, and evaluation, to design and meet the Agency’s annual resources goals by ensuring success in:
Strategic Fundraising & Development:
- Oversee and direct all channels of fundraising, including individual giving, major and planned giving, corporate and grant/foundation relations, special events and sponsorships, alumni and donor relations, and stewardship.
- Collaborate with the CEO to set and achieve annual agency revenue goals; monitor and report monthly or quarterly on progress against goals; analyze trends and make adjustments throughout the year.
- Support the CEO’s and board leaders’ major gift work with top donors and prospects, including prospect identification, engagement, solicitation, and follow-through.
- Work in partnership with the CEO to engage and motivate the Board of Directors for growth in personal giving and in Board-led giving from their personal networks of potential supporters.
Donor Relationship Building:
Maintain and grow a portfolio of prospective and current individual donors and funders.
- Responsible for the identification, cultivation, solicitation, and stewardship of individual prospects and donors – meeting all assigned revenue, acquisition, retention, upgrade, and donor-meeting goals.
- Complete, track, and report on donor visits, contacts, and asks per month.
- Ensure excellent record-keeping, stewardship, and follow-up with donors.
- Oversee data management in Matchforce (Salesforce CRM) and donor relations, including policies and procedures, gift entries and acknowledgments, donor data, and prospect research.
- Steward local leaders, business and corporate partnerships, government, foundation, and other stakeholders, building relationships that closely link the community with the Agency, serving as an exemplary Agency advocate in the community.
- Coordinate stewardship and cultivation events in partnership with the CEO and Events & Marketing Manager.
Marketing & Influence Building:
- Attend networking events to increase professional contacts, refine relationship management skills and enhance the outreach and capacity of Big Brothers Big Sisters of Acadiana.
- Support the agency’s public relationships and branding efforts to strengthen the alignment of fundraising and program outreach messaging.
- Collaborate with and provide guidance to the marketing staff to ensure that donors, sponsors, grantors, and other stakeholders are receiving integrated and appropriate messaging.
- In collaboration with the CEO, lead alumni program development and implementation efforts.
- Directly supervise the Development Team, currently comprised of an Events & Marketing Manager and a Community Outreach & Engagement Manager, to be hired in 2023.
- Recruit, hire, train, and manage the performance, development, and retention of development staff according to agency policies and national fundraising professional standards.
- Create professional development & training opportunities for the Development Team.
- Create and maintain a donor-centered fundraising team and culture, instilling a culture of philanthropy across the organization.
- Lead and partner with the Events & Marketing Manager to coordinate the agency’s signature special events (Murder Mystery Dinner Theatre and Wine Women & Shoes), and marketing goals, strategies, plans, priorities, and calendars.
- Coordinate with other departments to identify possible partners and partnerships, promote agency match events, and provide support for other efforts, as necessary.
- Participate in professional development training as provided by the agency and the National office to achieve maximum development of professional skills when required.
- Attend the Big Brothers Big Sisters of America National Conference (June 26-29, 2023).
- Bachelor’s degree.
- Minimum 2-3 years of experience in fundraising and development.
- Excellent presentation, organizational, interpersonal, oral, and written communication skills.
- Ability to motivate, develop and manage the work of others in a dynamic, complex, and fast-paced environment.
- Demonstrated experience managing a portfolio of donors and potential donors with a proven track record of building relationships; success in increasing individual giving is preferred.
- Ability to work frequent evening and weekend hours and effectively manage a flexible schedule.
- Access to a reliable automobile; valid driver’s license and automobile insurance required; willingness to travel within the service area (Acadiana and Natchitoches).
- Flexible and adaptable style; a leader who can positively impact both strategic and tactical fundraising initiatives; ability to manage multiple priorities and projects at one time with accuracy and timeliness.
- Ability to perform all duties ethically and with integrity; maintain the confidentiality of all donor and constituent information; use appropriate discretion in all interactions with internal departments, donors, constituents, and board members; promote/maintain a positive image of the Agency.
- Sound experience in Microsoft Word, Powerpoint, and Excel. Experience with a donor CRM (particularly Salesforce) is preferred.
This position requires a creative, collaborative, and results-oriented leader whose passion for Big Brothers Big Sisters of Acadiana’s mission is matched with strong leadership, interpersonal savvy that helps establish effective relationships, and crisp decision-making and sound judgment in the face of complex challenges. Attentive and active listening and communication skills; ability to influence and engage a wide range of donors and build long-term relationships. Approachable with an appreciation of and ability to work with many diverse constituencies. Ability to work both independently without close oversight, but also as a team player who will productively engage with others at varying levels of seniority within and outside of the Agency. Organized, flexible, and adaptable.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
Routine office environment, but with significant time spent in business and community locations. Frequent independent local travel; must be able to travel to the BBBSA National Conference. The employee must occasionally lift and/or move up to 35 pounds.
OUR COMMITMENT TO JEDI
At Big Brothers Big Sisters of Acadiana, justice, equity, diversity, and inclusion (JEDI) is an integral part of our values and mission. We recognize, affirm, and celebrate the diverse backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, board members, and staff. We ensure the opportunity for all voices and perspectives to be heard and honored. In the workplace, we foster an environment where all people can be their best selves. We affirm that every person [regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, gender expression, ideology, income, national origin, race or sexual orientation, marital or veteran status] has the opportunity to reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored.
EQUAL EMPLOYMENT OPPORTUNITY
Big Brothers Big Sisters of Acadiana subscribes to and supports all laws concerning non-discrimination and equal employment opportunity. The policy of non-discrimination and equal employment opportunity prohibits the exclusion of potential employees on the basis of a person’s race, color, religion, creed, sex, disability, sexual orientation, gender identity and expression, familial or marital status, pregnancy, age, veteran status, military status, national origin, genetic information, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.
AMERICAN DISABILITIES ACT
Big Brothers Big Sisters of Acadiana will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation and/or if the accommodation creates an undue hardship to BBBS of Acadiana. Contact the Executive Director with any questions or requests for accommodation.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, physical demands, and required skills. BBBS of Acadiana may at its discretion add to or change the duties of the position at any time.
To apply, please complete the Job Application here.