Full Time, Exempt, Salary
Work Schedule: 40 hours per week, approximately 8:30 a.m.—5:00 p.m. (additional hours occasionally required for after-hours and weekend events, etc.)
Reports to: Executive Director
Job Purpose: To provide daily operational leadership to Knock Knock Children’s Museum by setting the organizational and cultural tone, coordinating with the Executive Director on long-term planning and direction, and overseeing the management of all daily operations of the museum.
DESCRIPTION Knock Knock Children’s Museum is seeking a Deputy Director who will report directly to the Executive Director and provide leadership and guidance to all departments of the museum’s team. The Deputy Director will oversee Knock Knock’s day-to-day operations and administrative areas of the museum, including the management of museum facilities and grounds, ensuring that the museum operates efficiently, effectively, and safely. Core responsibilities include establishing administrative policies and procedures, supporting fundraising and communication strategies, as well as business planning, budgeting, and financial stewardship of museum resources. In addition, the Deputy Director will work collaboratively with board members and committee chairs to ensure Knock Knock operates with a clear strategic vision and effective trustee oversight. The Deputy Director should be a collaborative team-builder, accountable, self-motivated, organized, creative, and passionate about Knock Knock’s important mission to be the community spark for high-quality learning experiences through play for all children in the Capital Region and beyond. The ideal candidate is an experienced administrator who can earn the trust and respect of staff as well as motivate and inspire others to make the most of Knock Knock’s significant human capital. Effective communication skills, both oral and written, are essential for coordinating activities, drafting policies and procedures, and overseeing internal logistical planning and team awareness. The successful candidate will relish the opportunity to help establish Knock Knock as a vital and necessary educational resource and a family favorite destination.
- Bachelor's or master's degree in business, public administration, non-profit management, or in a related field will be considered appropriate education.
- Demonstrated success leading a large and diverse team Experience working with a complex set of stakeholders.
- Alignment to strategies, mission, and culture congruent with those of
Knock Knock Children’s Museum Preferred Experience:
Ideal candidates have some combination of the following areas of experience:
- COO, CFO, or equivalent leadership roles
- Operational and/or facility management
- Financial management and planning Significant financial, administrative, human resources, and day-to-day operating responsibilities.
- Communications, marketing, and/or development
- Working in or in partnership with for-profit and/or public-sector organizations
- Informal/formal education, cultural and/or child-centered organizations Service in or leadership of non-profit and/or volunteer-driven bodies
- Managerial, problem-solving, and planning capabilities
- Project planning and execution overseeing cross-functional teams
- Serve as second-in-command to all staff, assume responsibilities of Executive Director in her absence, and support the Executive Director in the development and implementation of Knock Knock’s mission, vision, and strategic plan.
- Lead the director-level team by setting expectations, delegating, and providing support as appropriate.
- Oversees administrative functions to ensure all staff are fully equipped for carrying out their responsibilities and all human resources obligations are met.
- Set the operational and cultural tone for the organization through modeling transparency and communication, establishing a culture of excellence and a continuous learning model for training and ongoing staff development.
- Oversee and lead the annual budgeting and planning process in conjunction with the Executive Director, Finance Manager, Finance Committee, and departmental directors.
- Administer and review financial plans and budgets, collaborate with all directors to track revenue and expenses, and help keep the senior leadership team and Finance Committee abreast of the organization’s financial status.
- Work with Finance Manager to assist in completing annual audits and ensure that the museum stays current with its financial reporting responsibilities.
- Work closely with the Development Director to produce Knock Knock’s Annual Report Collaborate across departments with cross-functional teams to explore and enhance every aspect of KKCM operations and help identify creative new ways to engage with our visitors and members.
- Attend board and committee meetings as needed, assist with drafting agendas and collecting meeting materials, and ensure that records and archives are well managed.
- Support the museum’s fundraising activities by attending events and working on capital campaigns as needed.
- Operations Is responsible for overall museum operations and management of the building and grounds, including the negotiation and execution of facilities management contracts.
- Directly oversees the work of the Facilities and Visitor Services Manager in monitoring and maintaining the museum grounds, physical building, and all mechanical systems, as well as any capital improvements to ensure all systems of the building are fully maintained and operational.
- Oversees facility security ensuring visitors, staff, and Knock Knock’s physical assets are monitored and secure.
- Ensures museum is in compliance with all relevant fire, safety, and security codes, protocols, and regulations; oversees quarterly and annual facility inspections; responds to repair calls and alarm calls.
- Acts as the liaison to the Recreation and Parks Commission for the Parish of East Baton Rouge (BREC) team, in collaboration with the Executive Director, assuring that the building and grounds are maintained to the highest level possible
- Ensures the Emergency Action Plan is regularly updated with all policies and procedures needed to operate a highly effective children’s museum successfully.
- Oversees the Operations Department staff and ensures they are fully trained, equipped, and charged in carrying out their position responsibilities, including providing timely feedback and creating opportunities for professional development.
- Act as a museum liaison for various museum vendors and partners
- Ability to work some nights and weekends and to troubleshoot facility maintenance needs beyond regular business or operating hours.
Interested applicants may apply by clicking here.