Effective Date: 07/10/23 

Literacy Volunteers at Centenary College Job Description 

Title: Program Manager 

Reports to: Executive Director 

Literacy Volunteers at Centenary College has a 25 hour/week, part time position opening for a Program Manager.  The position involves student, teacher and tutor intake/registration, TABE Assessment of new students, matching students with digital and/or print curriculum and tutors/teachers.  Proficiency with computers and the internet is required. Onboarding students in our programs and reporting their progress is also important. The position duties also include print and digital record keeping, proficiency in Microsoft Office Suite plus other duties.  We currently offer Basic Literacy, English as Second Language and Pre-HiSET courses.  Our students are adults 18 years old and older.

The ideal candidate is a retired or on-leave teacher with experience in TABE Assessment and educational program management who wants to keep their skills sharp and help others achieve their literacy goals.  Other candidates will also be considered.

Duties: 

1. Reception & Telephone: Greet all people with kindness and respect. Effectively answer, direct, manage  phone calls, messages, and phone system to assure students, tutors, staff, and callers are effectively helped  and phone communications are accurate and thorough. 

2. Students: Assist to complete, edit, review, record, and file student forms to assure that hardcopy, and digital  records are timely, accurate, thorough, and coordinated. 

3. Tutors: Assist to complete, edit, review, record and file tutor forms and timesheets to assure that hardcopy and digital records are timely, accurate and thorough, and coordinated. 

4. Assessments: Assist students with completion of assessment documents to assure that hardcopy and digital records are timely, accurate and thorough, and coordinated. 

a. TABE Assessments - Scan and email completed documents to BPCC’s College Transition Program to assist BPCC contact in acquiring student login credentials. Request, record, and file subsequent score results. Schedule student completion of TABE Assessments and follow-up meetings to discuss score results. 

b. R.E.A.D, ESOL and other Assessment tools – Schedule students and testers to assure timely completion, follow-up meetings to discuss score results and filing of assessment documents and scores.

5. Digital Platforms: Manage various digital platforms and assist with digital onboarding and orientation of students to assure that students are sufficiently trained to successfully use digital platforms to meet their learning goals. 

6. Print Materials: Monitor, request and maintain print materials to assure that tutors and students have the resources required to teach and learn. 

7. Prepare, Manage and Maintain Various Reports: Prepare digital and hardcopy reports as needed to assure information is complete, timely, accurate, thorough, and actionable. 

a. Microsoft Access Reports – Generate reports that reflect student, tutor, volunteer, and other activity  for the purpose of periodic review, reporting requirements and program assessment and planning. b. Excel Reports – Design, enter data, prepare, and manage operational reports to assure that  information is complete, timely, accurate, thorough, and actionable. 

c. Grant Submissions & Reports – Prospectively and retrospectively record, review important dates and  other information required to submit grant requests, grant results and end of grant reports. Advise  the Executive Director in advance of important dates to assist with timely action. 

d. Donor Data Base & Reports – Design, enter data, prepare, and manage operational reports to assure  that information is complete, timely, accurate, thorough, and actionable. 

e. Tutor & Student Reports - Prospectively and retrospectively record, review, and print important dates,  activity, and other information required to review and manage tutor and student progress. 

f. Periodic Reports – Collect, organize, and present timely, accurate and thorough information and  data for the purpose of fulfilling periodic reports. 

g. Board Reports – Assist with the preparation of various agendas, recommendations, and information  to assure that the Board of Directors, Annual Membership, and other meeting participants have sufficient information of LVCC operations to make informed decisions. 

8. Communications: Manage email, social media, and website to assure timely and accurate documents and  information are available to all constituencies. 

9. Newsletters, Solicitations and Marketing: Assist with design, preparation, printing, mailing, distribution of periodic newsletters, solicitations and other print and marketing materials. 

10. Presentations: Occasionally make presentations to civic, donors, agencies, and other groups when the Executive Director is not available. 

11. Other Duties as Assigned. 

Interested applicants may apply by contacting Patrick Quick:

email: literacyvolunteers837@gmail.com

Office: 318-869-2411

Walk-in: 106 East Kings Highway, suite 202